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SUSTAINABILITY INSIGHTS NEWSLETTER

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We invite you to read the www.sustaincase.com newsletter below (if not visible please click here to view it in your browser).

Today we demonstrate through our case study:
How Vodafone responds to customer and public concerns about mobiles, masts and public health.
As one of the world’s largest mobile telecommunications companies, the trust of its customers and other stakeholders, especially in matters of public health, is of vital significance for Vodafone and for the value of its brand. Responding to public concerns about mobiles, masts and public health stands out as a key priority for Vodafone as a global leader in mobile telecommunications with 446 million customers in 26 countries. By taking the right actions and being transparent through reporting, Vodafone is earning and retaining the trust of  its customers and other stakeholders.

By identifying, measuring, managing and changing Vodafone is essentially in control of this very important aspect of CSR/ Sustainability.

The case studies sent out weekly through the FBRH SustainCase Newsletter are intended to give you insights on how you can maintain and increase the value of your company, through a structured process and the use of the Global Reporting Initiative's framework. We demonstrate how companies worldwide are dealing with their most important impacts (economic, environmental and social) and how they are succeeding in the long-term by building and maintaining favourable reputations and relationships with key stakeholders who can hold them back or stop them from reaching their objectives.

I thank you for taking the time to read through this letter. I hope the information provided through the www.sustaincase.com newsletter is of value to you and your company. If you wish to unsubscribe please follow this link.

sustaincase.com Simon Pitsillides
Editor
www.sustaincase.com
Case study: How Vodafone responds to customer and public concerns about mobiles, masts and public health
Case study: How Vodafone responds to customer and public concerns about mobiles, masts and public health
Abstract

As a global leader in mobile telecommunications and mobile technology over the past 30 years, the health and safety of Vodafone’s customers and the public is a key priority. In order to respond to customer and public concerns about mobiles, masts and public health Vodafone took action to:
  • ensure its mobiles and masts operate well within the guidelines set by the International Commission for Non-Ionising Radiation Protection (ICNIRP)
  • form a board dedicated to radiofrequency (RF) matters
  • monitor electromagnetic field (EMF) emissions and ensure that all parts of its business adhere to strict industry-wide standards on the electromagnetic radiation created by mobile devices and masts and
  • fund independent EMF research into the priority areas identified by the World Health Organization
Case study: How Vodafone responds to customer and public concerns about mobiles, masts and public health VIEW MORE
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